2024 Solid Waste Survey

City of Leon Valley

2024 Solid Waste Survey

 

In order to improve customer service and better serve your needs, the City of Leon Valley is asking for your input on solid waste management services.  The City of Leon Valley’s agreement with Tiger Sanitation will end January of 2025, and city leadership will soon decide whether to negotiate a new multi-year contract with Tiger Sanitation or request proposals from competing solid waste companies working in our area. Whether you're a resident or a business, please select the appropriate survey option below to share your satisfaction level with current service offerings and preferences on garbage and recycling, and more.

Gender *
Are you a *
Please include your apartment unit number if applicable.
Do you: *
Service Quality of Garbage Collection *
(reliable, picked up on scheduled day, neat, complete)
Service Quality of Recycling Collection *
(reliable, picked up on scheduled day, neat, complete)
Service Quality of Customer Service *
(complaints handled courteously, bills received and processed appropriately)
In the past year, have you made a complaint about your solid waste service? *
Please indicate what the complaint was about (choose all that apply). *
Were you satisfied with the way your complaint was handled? *
Please enter N/A if not applicable or no opinion.
Currently, the City contracts with Tiger Sanitation for your trash and recycling services. Would you prefer to choose your own trash and recycling service and the City no longer contract for City-Wide services? *
Currently, the City has once a week trash collection service. Would you be willing to pay more for twice a week service? *
If you are willing to pay more, how much more?
Twice yearly, the city has large item disposal(furniture, non-freon appliances, brush, etc.) of up to 8 cubic yards. Would you be willing to pay more for 16 cubic yards? *
If you are willing to pay more, how much more?
Currently, the City does not have Household Hazardous waste disposal. Would you be willing to pay more for Household Hazardous waste disposal? *
If you are willing to pay more, how much more?
Currently, the City does not have organic waste disposal - soiled food containers (pizza boxes), food waste (orange peels) yard trimmings (small branches). Would you be willing to pay more for organic waste disposal? *
If you are willing to pay more, how much more?
Currently, the City contracts with Tiger Sanitation for your trash and recycling services; however, commercial participants are not provided with recycling option. Would you be willing to pay more for recycling services? *
If you are willing to pay more, how much more?
Currently, roll-off containers are rented with Tiger Sanitation. Would you like to be able to rent roll-off containers elsewhere? *
What size of dumpster best suits your business? *
Do you feel you are being charged a reasonable amount? *
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