Citizen Action Team
The Citizen Action Team (CAT) was established with the intent of improving communication & customer satisfaction with the residents of Leon Valley. The team will be headed by Human Resources Director Crystal Caldera and support by City Secretary Saundra Passailaigue, IT Specialist Stephen Fimbel and Administrative Assistant Angela Trejo. The CAT is responsible for receiving, tracking, and following-up with the public’s concerns, complaints, and/or questions.
The goal is to ensure that City service requests and information is handled, as promptly as possible, with a high level of customer service.
Phone Number: (210) 684-OnIt
Email Address: OnIt@leonvalleytexas.gov
***The online reporting system is down at this time. Please feel free to email requests to OnIt@leonvalleytexas.gov.***